Cannot log in on android

[steffj]

Hi!

This morning I tried to play some music from my android device Samsung Galaxy SII. When I start the app I come to the log in screen and i click the "log in with facebook" button.  Then the screen says "logging in" for a few seconds and then i come to another log in screen, where i can't find the facebook login button.

I have an Premium account and already re-installed the app without any success.

thanks in advance

[licenced · Accepted solution]

Hi there. On the second login screen click the "I'm new to Spotify" link and that should get you in

[runnybabbit75]

Thank you thank you thank you!

I can't believe it but that worked.

And I've been going back and forth with support over email for over a week, and they kept telling me it was my phone.

Maybe you should tell the support team about this, so they can fix people's problems instead of them having a non working mobile app for 3 WEEKS.

[ethanmc2004]

Soo that didn't work for me 😕