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We are aware of an ongoing issue that some tracks won't play. Click here for more info.

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Clock is connected notification

Clock is connected notification

Plan

Family Premium

Country

Belgium

Device

Samsung Galaxy A50

Operating System

Android 11

 

My Question or Issue

Basically the same issue as a lot of people have had with the Waze connection notification. Mine is connected to my clock to wake me up and now the Spotify logo won't go away

Screenshot_20210528-070121_Settings.jpg
Reply
1 Reply

Hey @Brecht

 

Thanks for posting - we’re here to help!        
 

Could you confirm if this persists after you log out from all devices and then log back in? Occasionally this is necessary to force a sync of info between your device and our account system. 

 

If you still observe this after logging out everywhere it's a good idea to try a clean reinstall of Spotify on your device. This will remove corrupted cache that might be causing the issue. 

 

Hope this helps. Let us know how it goes. 

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