Spotify Community

Bizzuh · 2014-05-13

Pc has OS 8.1 pro, and my phone is LG Optimus G Pro with android version 4.1.2

I have been on the forums for awhile and have tried every solution found. ranging from deleting all info from phone, to turning off my firewall and anti-virus.

Any help would be grateful

Daniel · 2014-05-13

Rather than turning off the firewall can you try just adding the exceptions in. Can you also check any firewall on your router as well as making sure UPnP is enabled?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
Using Spotify Since March 10th 2009
Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Bizzuh · 2014-05-13

Tried that, all exceptions added and still to no prevail.

Joe · 2014-05-13

Did you check that UPnP was enabled in your router settings?

Bizzuh · 2014-05-13

I did, it shows everything is on

Peter__ · 2014-05-14

What firewall/anti-virus software are you using?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Bizzuh · 2014-05-14

Firewall = windows

Anti-virus = Avast

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Photos

Suggested posts

Let's introduce ourselves!

Help Wizard

Step 1

Just quickly...

FAQs

Ongoing Issues

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Device not showing up on windows 8.1, also songs wont sync on phone over Wi-Fi

Photos

Suggested posts

Let's introduce ourselves!