Download playlist

[Platane]

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

[Joe]

Hi. What happens when you follow the steps here? Do you see any error messages? Does the message "downloading..." appear at the top of the playlist?

Check that:

• The device is not in sleep mode.
• There is enough free space to sync the songs (recommend 1GB or more).
• The device has an active internet connection.
• You aren’t already using this feature on 3 devices, which is the limit.
• You haven't reached the limit of 3,333 songs per device.

If you still have problems, please provide some more information:

1. Make and model of yur device
2. Android version
3. Spotify version
4. Do you get the same issue over wifi and mobile data?

[Platane]

Yes it appear but they ask me to allowed the download with my phone