Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Yeah you'll need to redownload your offline music again. Just out of interest, had the storage option in spotify settings switched back to internal?
Once you started downloading again, you created a new cache in internal storage and when you switched the storage location back to SD card, spotify will have overwritten the old SD cache.
Can you make sure in android application manager that spotify has permission to access storage. The only time I've had this happen was following a recent firmware update but switching back the storage option before playing anything seemed to work.
I just had the same situation. I am using Pixel2 and don't have SD Card. I granted spotify to use storage and restart the phone but nothing changed. Spotify uses 5gb storage and app shows no downloaded album/playlist.
Do you have any idea?
Good Morning Crew. Iˋve got a Samsung Tab A8 and am running an adata micro sd 256 G. My songs disappeared each time I restarted the tab. The solution is to go to settings menu. Uninstall and Reinstall Spotify. Open developer mode on the tablet or phone. Scroll down to force external apps to sd. Return to settings...go to apps. Enter storage option and switch app to sd. From there on Spotify will recognize downloaded library on SD card.
Hi there. I'm running a samsung tab a8 with external adata sd card 256 G. My downloaded library on disk card was not recognised on tab restart. The solution is to uninstall spotify and then reinstall it. Proceed to developer options in tab or phone. Scroll down to "Force apps to external memory" and turn on toggle switch. This will allow you to transfer apps that normally don't have a manifest on sd. Go to settings again and tap "apps". Proceed to spotify and select storage. There will now be an option to transfer spotify to sd card. Go to spotify settings and make sure you have selected sd for your storage option. You may now download your library to your sd card and it should be recognised.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…