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Followed artists disappeared

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Followed artists disappeared

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags have gone. Any ideas why or how to get them back?
Many thanks!
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Can you log out and back in again? If still occurring we may have to get support involved as they may be able to do something at the server level.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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6 Replies

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


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Hi. Thanks!
I reinstalled the app and deleted cache using the Cleanmaster app.
Unfortunately this hasn't worked.
Marked as solution

Can you log out and back in again? If still occurring we may have to get support involved as they may be able to do something at the server level.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

fantastic... logging out and back in worked! now i feel silly (that's just turning it off and on again right! ) many thanks for your help both of you, really appreciate it.


@Jordi wrote:

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.



That does not work. My heavens. What a predictable suggestion.

They don't all disappear but I have followed artists that are randomly unfollowed too. Nothing's being done. Here's another thread on the subject, though it is not about "all" of them disappearing. Also, artists may show "Following" but don't show up in my "Artists" list.
https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Followed-artists-becoming-Unfollowed...

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