Spotify Community

Spectre4094 · 2018-08-20

Plan

Premium

Country

France

Device

Honor 6x

Operating System

Android 7

My Question or Issue

when i want to set a music alarm where playlist to wake up, in the spotify tab is saying "Can not connect to Spotify." Please try again later. I have both applications to days.

Jose_M · 2018-08-20

Hello @Spectre4094!

I used to have the same problem, hopefully you can solve it as soon as possible. These are the steps I followed:

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next! I'll be happy to help. Have a nice day, Jose 🙂

Jose_MSpotify Star

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View solution in original post

Jose_M · 2018-08-20

Hello @Spectre4094!

I used to have the same problem, hopefully you can solve it as soon as possible. These are the steps I followed:

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next! I'll be happy to help. Have a nice day, Jose 🙂

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Spectre4094 · 2018-08-20

Hi Jose, Thx for help 🙂 Is Good

Jose_M · 2018-08-20

I'm glad this worked! Thanks for being part of the community, Jose 🙂

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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