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Galaxy Note 3 Android - thinks I'm outside UK

Galaxy Note 3 Android - thinks I'm outside UK

Hi, Just changed to a Galaxy Note 3 and installed Spotify. The app thinks I'm outside the UK, but I'm not. Any idea why the app thinks this? My language setting on the phone is English too.

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6 Replies

What do you mean when you say it thinks you are outside the UK exactly, is the app showing you this somewhere? 

Peter
Spotify Community Mentor and Troubleshooter

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Yes, the app returns that message when I log in

Do you mean the app is not in English? You can change the language in settings.

Could you post a screenshot showing that? Is this over wifi or mobile data?

In case you don't know, take a screenshot by pressing the home and power buttons at the same time and holding them down.

mmm, weird stuff happening. The meassage was a standard app error message, as you would expect to see from outside the UK or US. I made no chnages at all to any settings by now I am at least able to try and attempt to upgrade to Premium.

 

After 4 attempts to pay via PayPal I have given up. Now with debit card it looks like its working. 

 

Thanks

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