Google home casting greyed out

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Google home casting greyed out

Vincentave
Casual Listener

 

Plan

Premium

Country

 UK

Device

Pixel 2

Operating System

Android Pie

 

My Question or Issue

 I am logged in to my account on two devices (obviously I don't use them both at the same time).

 

 Recently (since the last update?) One of my devices now shows all the Google Home speakers in the WiFi network, but it can't connect to them. It just tells me "Can't play this right now" next to the device name. 

 

They work with other apps and my other device is still fine.

Screenshot_20190212-190342.png
7 Replies

Noah
Rock Star 8
Rock Star 8

Hey @Vincentave,

 

Thanks for reaching out. Welcome to the community!

 

First up, let's try a quick clean reinstallation of the app by following these steps. This usually helps with many ongoing issues like this.

 

Note: Any offline playlists will need to be redownloaded after reinstalling.

 
Let me know how it goes. Happy listening 🙂
NoahRock Star 8
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Vincentave
Casual Listener

It started working again for a time but now it isn't again.

 

Reinstalling had no effect.

Noah
Rock Star 8
Rock Star 8

Hey @Vincentave,

 

Could you check if all of the devices that you're trying to stream to are updated to the latest firmware?

 

If all of your devices are rocking the latest firmware, could you try to stream from a different device with your account, and if that doesn't work, try another person's account, to see if that happens there too?

 

Keep me posted 🙂

NoahRock Star 8
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Note: I'm not a Spotify employee.

Vincentave
Casual Listener

Thanks

 

Yes all devices are using the must up to date version.

 

Here's a strange thing - if I go to playlists, that works. But if I just go straight to a song or podcast, I can listen to it on my phone but not on a speaker or on my smart TV etc.

Noah
Rock Star 8
Rock Star 8

Hey @Vincentave,

 

Unfortunately, streaming podcasts through Spotify Connect is not supported for all devices yet.

 

Have a great day 🙂

NoahRock Star 8
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Note: I'm not a Spotify employee.

Vincentave
Casual Listener

Ah that must be it. Thank you!

carpathianUA
Regular

Hi!

Go to Google Home app and try to unlink your Spots account and link it again.

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