Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

HELP pls

HELP pls

I can not import my songs from my cell phone to spotify, in settings I no longer have the options.

(note) before you had this option in another account

Screenshot_20180219-233749.png
Reply
1 Reply

ZullyB

Hey @user-removed, welcome to our Spotify Community! 

 

To start, can you let us know what device, operating system, and version of Spotify you're using? 

 

Also, does the SD card have at least 1GB of free space? Last but not least, can you head to Settings > Apps > Spotify > Permissions >, and give Spotify "Storage" permission?

 

Let us know how it goes.

Suggested posts