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I deactivated Facebook

Solved!

I deactivated Facebook

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. Help me!!
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Marked as solution

I recommend you contact Spotify Support using the form here

 

Provide them with your old Facebook login and you new Spotify username and that you need your playlists etc to be copied over as you have deactivated Facebook . Hopefully they should be able to sort it for you. 

Note: When emailing you will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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1 Reply
Marked as solution

I recommend you contact Spotify Support using the form here

 

Provide them with your old Facebook login and you new Spotify username and that you need your playlists etc to be copied over as you have deactivated Facebook . Hopefully they should be able to sort it for you. 

Note: When emailing you will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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