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Spotify keeps playing hidden songs

Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just suddenly start to play. Updates and new device didn’t work. If even I hidden and unhide them again, next day same story. How can I fix that help?

Hey there,

 

In case you're experiencing this issue, make sure to give it a thumbs up and provide us with the following info so you can aid us in the investigation:

  • your device's make, model and OS version
  • the exact version of Spotify you're running
  • the troubleshooting steps you've tried so far
  • URI of the hidden song/s
  • timestamp the song was hidden, including your time zone (e.g. 1:00am UTC)

Thanks! We'll pass the details on to our tech folks as they look further into this.


Rest assured we'll keep you posted here as soon as we have any new information to share, so Subscribe to the thread from the three dots menu to stay tuned 👍

Comments
UsernamesAreHard

The hide button worked for me until they broke the button and made the whole button disappear a few months ago. The button is now back as of a week or so ago, but guess what, it doesn't actually work now. The songs no longer skip. I'm not sure if this is the same issue that has been a problem for years or if this is a new issue related to the button being completely removed, but wanted to chime in.

 

Edit: I'm using the Windows app and am on the latest version.

SamMusic02

Plan

Premium

Country

France

Device

Oppo A53s

Operating System

Android 12

 

My Question or Issue

Hello,

I'm here to report a problem I've been having with hiding tracks in "Made for You" custom playlists on Android since April 9.

After hiding a track in a personalized playlist, the application behaves differently since April 9:

Before this date:

Several hours later, there was no trace of hidden tracks in the playlist. These songs never reappeared in the playlist where the hiding request was made.

Since April 9:

Tracks sometimes (not always) disappear after a few hours, BUT they return to the playlist two or three days later. When they do reappear, they're always well hidden but visible.

 

It was a great tool that I used very frequently to stop seeing tracks constantly reappearing in my personalized playlists. I confess to being rather disappointed by its disappearance. It's annoying to see unwanted tracks, even masked ones, in my custom playlists.

I sincerely hope that this problem will be investigated, as I would very much like to see this extraordinary feature reappear.

 

Sincerely,

Sam

AddText_04-21-12.51.50.jpg
JacobKBU

Bug Report: Hidden Songs Still Play in Album Playback

 

Spotify Version: 30.56.65f

Device: Google Pixel 7

Operating System: Android 15

Album: "Sleep Piano Music" by Pryce

Plan: Premium

 

Issue:

I have hidden several tracks in the album "Sleep Piano Music" (for example, "Autumn Nights" and "Recognize"). Although these tracks are marked as hidden, they are still played when I listen to the album. The issue persists even after restarting the app and with the latest version installed. Each time I open the album, I have to unhide and then hide the tracks again to prevent them from playing, but this only works temporarily until I reopen the album.

 

Affected Songs (examples):

 

Autumn Nights

 

Recognize

MihailY

Hey folks,

 

 

@ultlp@silent-watcher@speedyrobin and @JacobKBU, we've checked with our engineers and since they're still unable to reproduce the issue, they're asking for permission to reset your passwords and log in to your accounts on Tuesday April 29th (EU working time, somewhere between 9 AM to 5 PM) so they can replicate it on their end.

 

As a heads up, you don't need to share your current password and at no point will this password be visible to anyone, however, you'll need to set up a new (different) one once the testing is done.

 

If you agree with this approach, please let us know by commenting in this thread.

 

Cheers,

 

 

silent-watcher

@MihailY
I'm sorry but I do NOT consent to you accessing my account in this way. No one should have to access another person's account via means of resetting their password just to debug an issue. It also wouldn't give you a like-for-like test environment since the issue may only be present in combination with a specific device. As developers you are also likely to use development builds which, sometimes, can differ from your production builds. Also, you mentioned that hiding songs works per device. If the database of banned titles is stored on the device itself (not sure, haven't actually checked if that's the case) then logging in into someone's account on a separate device wouldn't allow you to replicate the issue at all.

 

@Yordan 

I am currently away from home but will reply to all your points tomorrow.

 

What I can suggest though, is perhaps exploring an option to create a direct communication channel with your team and we could allocate some time for a technical call with a demo directly from my device? We could gather any additional logs (I've got root access to my device, we could examine your app logs direclty via system logs) and answer any questions on that call, too.

 

FYI, I am software engineer myself and since this issue annoys the **bleep** out of me (and other users), I'd be more than happy to commit some of my time and work with you to find the root cause. I've looked you up on StackShare and it looks like I'm very closely aligned in terms of your tech stack with your developers.

 

I'd be happy to sign any NDA / privacy clauses that you may require as a part of my involvement.

Spotifyが作成したDaily Mix3の楽曲をiPhoneで非表示にしたのですが、Wi-Fiで接続したBOSEのスピーカでは非表示にならず、そのまま流れます。BOSEスピーカでも非表示にしたいのですが、どうしたらいいかわかりません。
silent-watcher

Hey @Yordan 

 

Apologies for the delay in getting back to you. The weekend got in the way of me doing anything tech-related on Sunday.

 

Your questions sent me on a very interesting adventure through a series of inconsistent results. Thanks!

 

I am truly intrigued, and I'm beginning to see some patterns. I will be doing more testing tonight while simultaneously looking at low-level app logs. I've also started writing a proper test plan, with well-defined test cases for this.

 

In the meantime, one of your colleagues ( @little_computer ) got in touch with me and it looks like we will be working together to nail this down. 🐛