I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of the Spotify app, and my plan is Premium.
If I start playing a song, and while it is still playing, if I clic the search button to search another song, everything works ok. But, after this song has finished, and a new song has begun, if I try to clic the search button again, the search engine doesn't work anymore (I get a black screen with the turning wheel and after a few seconds I get an error message that tells me that something went wrong). The only way to make it work again is turning off and on the data connection. Then I'll be able to listen to ONE another song then the issue will occour again. This means that I can change ONE song, listen to it till it ends and a new one starts, and if then I want to search another song I must turn off and on the data connection. I'm sure it is not a signal reception problem, because in the meanwhile all the other apps requiring a data connection work ok.
Another important thing is that the issue occours only under mobile connection, while under wifi connection I have no issue.
I have already tried a cache and data wipe and a clean reinstallation.
Thank you for your help! :)