Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello,
I recently purchased a galaxy s7 and am having a few issues using spotify. The first issue I'm having is that the track I am listening to will not play when the app is minimized. Also, Spotify will not go to the next track in my playlist, I have to manually do this. So far, I have uninstalled and reinstalled spotify, as well as restarted my phone, with no difference. Any suggestions?
Solved! Go to Solution.
Yes, the s7 has a feature called power saving mode that I had turned on. I turned it off at your suggestion and Spotify works perfectly now. Thanks for the help!
can u git spotify on the galixsy s7 or not
how do you get into the power saving mode? is it under settings? I cannot find it.
thanks
android settings/evice maintenance
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…