Announcements

Help Wizard

Step 1

NEXT STEP

Issues with Galaxy s7

Solved!

Issues with Galaxy s7

Hello,

I recently purchased a galaxy s7 and am having a few issues using spotify.  The first issue I'm having is that the track I am listening to will not play when the app is minimized.  Also, Spotify will not go to the next track in my playlist, I have to manually do this.  So far, I have uninstalled and reinstalled spotify, as well as restarted my phone, with no difference.  Any suggestions?

Reply

Accepted Solutions
Marked as solution

I seem to recall some other S7 users having issues and they fixed it by doing something to a power saving setting or something. I don't have a Samsung to check, are you aware of this? If so can you try making an exception for Spotify?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

5 Replies
Marked as solution

I seem to recall some other S7 users having issues and they fixed it by doing something to a power saving setting or something. I don't have a Samsung to check, are you aware of this? If so can you try making an exception for Spotify?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Yes, the s7 has a feature called power saving mode that I had turned on.  I turned it off at your suggestion and Spotify works perfectly now. Thanks for the help!

can u git spotify on the galixsy s7 or not

 

how do you get into the power saving mode? is it under settings? I cannot find it.

 

thanks

android settings/evice maintenance

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random