Announcements

Help Wizard

Step 1

NEXT STEP

Lock Screen Controls

Lock Screen Controls

Plan

Premium

Country

US

Device

Galaxy S10e

Operating System

Android Pie with One UI 1.1

My Question or Issue

I have a galaxy s10e and have found that while in my lock screen I am unable to interact with the play/pause or skipping. I only recently upgraded to this found and discovered this issue the second I installed Spotify. My Bluetooth controls still work but not the on-screen lock controls. I have tried everything other than uninstalling and reinstalling (I deleted cache). Any help would be greatly appreciated, thanks!

 

 

Reply
2 Replies

Hey @JustBearlyawake 

 

I would suggest trying to reinstall or make sure your always on display is on.

 

-Jack 🙂

I have the same problem, but it doesn't work even through Bluetooth.

I reinstalled the whole app, but it didn't solve it.

I use a Galaxy S3 Neo with Android 4.4.

 

EDIT:

It was solved for me with the recent update of the Spotify app.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random