Logout when offline

[Yankee010]

Plan

Family

Country

Italy

Device

BQ Aquaris X

Operating System

Android

My Question or Issue

Hi everyone. The app logged me out after an automatic update while i was in offline mode.

Everytime I try to log in now (either using facebook, username or email), immediatly after I put my login infos, it gives me the message "You are in offline mode" and "Switch online to use Spotify" (my messages are in italian, so they may not be 100% accurate).

I tried either wifi or 4G but spotify app doesn't go online (or it thinks it's not).

[Peter]

Hey @Yankee010.

Thanks for reaching out to us about this.

This is an issue which we are aware of and currently looking into, but we currently don't have a timeline for a fix.

Make sure to head over here and keep checking back - we'll keep you in the loop and let you know as soon as we have any updates 😉