Music Stutter/Lag When Screen is Off

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Music Stutter/Lag When Screen is Off

ar2oor
Music Fan

Hi, 

 

when playing songs the music will stutter when the screen turns off, but plays fine when the screen is on.

 

This happens to downloaded files and streaming if spotify has acces to wifi.

Dont happen to downloaded files when spotify hasnt acces to wifi.

 

The problem appeared with last update.

I've clean android installation.

 

It's really annying, I've Spotify premium and can't listen to music on my android. 

 

 

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Re: Music Stutter/Lag When Screen is Off

d3Xt3r
Casual Listener

Hi all,

 

Just letting you guys know, I solved the issue on my Nexus 4 by turning off Wi-Fi optimization in the Settings. 🙂

 

More details here: http://forum.xda-developers.com/showthread.php?p=46579597

Hope this helps!

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27 Replies
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Re: Music Stutter/Lag When Screen is Off

ar2oor
Music Fan

I just installed 0.5.11.4 version from APK, and no problem with stuttering.

Can someone upload latest (0.6.6?) APK but not newest one(with bug) please? Thanks!

 

 

Just noticed that i'm not only one with this problem http://community.spotify.com/t5/Help-Android/Audio-slowing-and-dropping-out-since-updating-last-nigh...

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Re: Music Stutter/Lag When Screen is Off

Constantino
Regular

I have the same problem and posted likewise in the other post that you link to. One of the 0.7 versions did work properly but its difficult to find all the old APKs and figure out which works and which doesn't. If any new update to Spotify resolves this issue I will post back here..

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Re: Music Stutter/Lag When Screen is Off

ar2oor
Music Fan

Thanks for reply.

I Wonder if this bug occurs only with Wildfire S.
Nothing that we can do. Waiting for new release..

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Re: Music Stutter/Lag When Screen is Off

revverr
Newbie

I was having that same annoying problem when I remembered that I had recently changed my Wi-Fi Sleep Policy to "When screen turns off". So I changed it back to "Never when plugged in" and it seems to have solved it. The Wi-Fi Sleep Policy screen can be found on Wi-Fi Settings by selecting the Advanced options with the button that brings the context menus (don't know how it's called). I don't know if this application behaviour is to be expected or if it is a bug and should be reported to the developers.

 

Hope that solves your problem too.

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Re: Music Stutter/Lag When Screen is Off

ar2oor
Music Fan

Thanks for advice, but it didn't work for me, problem still occurs.

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Re: Music Stutter/Lag When Screen is Off

herr_kontrollan
Newbie

Hi, I've got the same problem. It ahs been like this for maybe a month now, 2-3 times i've been upgrading spotify to a new version but no change. When my screen turns black the music starts stuttering.

 

I have also tried the suggestion of re-installation in the FAQ, no improvements there. Apparently it is supposed to work with an older version of Spotify, but i don't know where to find that.

 

Will this be fixed? I was trying to fill out the contact form to Spotify directly on the webpage, but of course the webpage ended up not working either... It kinda disgusts me that i'm paying premium for something i can only barely use =(

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Re: Music Stutter/Lag When Screen is Off

Constantino
Regular

Hi herr_kontrollan,

As far as I can see all of the version 0.7 updates have the same problem for our phones. Are you also using Wildfire S?

All the 0.6 versions of the app work fine, I have tested them all. If you Google something like; Spotify 0.6.6.270 apk you should find a number of links where you can download the APK. 0.6.6.270 is I think the last version of 0.6 before they updated to 0.7. I downloaded from a site called apks(dot)org. 

 

It is very frustrating that we have this issue. With the amount of money we are paying for premium subscription it is not right for Spotify to only cater for majority/high end devices. I appreciate that developing for Android is not easy (when considering the range of hardware you have to support), but surely they could at least make older stable versions of the app more available.

 

For now I hope they will either acknowledge this is happening and deal with it in the next version, or at least not block the 0.6 version (as they did with 0.5 I think).

 

Let me know if you need help finding the old version of the app, or help installing it. I didn't want to post links to external sites here as it's probably against the t&c's of using the site..

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Re: Music Stutter/Lag When Screen is Off

Joe
Community Legend

Hi. Have you tried contacting support using the contact form ?

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Re: Music Stutter/Lag When Screen is Off

Constantino
Regular

@jwylot. I did try a few days ago and like the other poster said, the page crashed on submission. Still, you've reminded me and I've tried again and succeeded this time..

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