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Device: motog6
Android version: 9
Plan: Premium family
There are other posts about this, but the solutions do not work for me and the problem is persistent.
Every time I restart my phone, all my downloaded songs redownload. This makes the app basically unusable.
It started last Thursday (Nov. 7). Here are the things I have done so far to try to remedy the situation:
I have done all these steps twice. And still, I turn my phone on in the morning and it immediately starts downloading my music library again.
I think it is a software issue, because:
This bug is bad enough that it is going to make me not use Spotify any more, unless there is an update that fixes it very soon.
Solved! Go to Solution.
Hey folks,
We just wanted to let you know that we're currently looking into this issue.
Make sure to subscribe to this Ongoing Issue thread - we'll keep you posted there and let you know as soon as we have any updates on the matter.
Thanks!
After first heavy use since the last Spotify app update (8th Nov) my Moto G6 has been randomly crashing resulting in all my downloads disappearing.
I have tried using my SD card as both internal and external storage with no differences, the phone crashes and all downloads gone.
I have the same issue on both my Oneplus phone and Samsung tablet for a few weeks now. It is subscribing me to random playlists i have listened to in the past and downloading music. Some of these playlists have over 2000 songs!!
Here is what i allrady tried:
Spotify app version 8.5.32.889 both on phone and tablet
Phone is Oneplus 3 with Android 9
Tablet is Samsing Galaxy Tab S5e with android 9
This is what is happening:
Well, here is what I have come to with this:
I have the same problem, about three weeks ago, it's not easy to move 4500 songs from one service to another, that's the only reason why I'm still here. Between this and the app frequently deleting my downloads, it's all too much. I hope there is a solution soon.
Signs of hope...with the Nov. 25 update, this problem seems to be fixed on my device. Can you fine community members confirm for your devices? If it looks good for others, I will mark this as resolved.
In my case it didn't work. I thought after that update it would be solved, but it wasn't.
That was my hypothesis, too, until I very clearly saw it start to download after the SD card was mounted. I have no idea why this problem persists or what the root cause is.
So sorry it is still a bug that affects other people. Now I don't trust that the behavior has corrected itself on my phone.
We will definitely leave this thread open for others to add their voices. And maybe someday Spotify will indicate that it is listening and cares.....