Music not playing

[Jholder]

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

[crematedman]

@Jholder hey there, sorry you're having playback issues,

can you clarify your problem? which songs won't play? do they appear as downloaded or greyed out?

sometimes songs that are synced or imported from other sources won't play.

[crematedman]

if none of those steps help, with offline downloads, occasionally the local data will corrupt or have inconsistencies.

usually uninstalling the app, restarting your device and then re-installing will resolve the issue.

[Trayc76]

I can't play any songs and nothing is greyed out and I pay premium too.

[crematedman · Accepted solution]

@Trayc76 okay sure,

i suggest you contact the support team here. if you let them know you've suffered ongoing playback issues that prevented you from getting the most out of spotify, they should refund your payment!

hope you get a speedy resolution ^_^