Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music stops when phone is locked?

Solved!

Music stops when phone is locked?

 

Plan

Premium

Country

USA

Device

Samsung galaxy note 8

Operating System

Android Oreo

My Question or Issue

When i lock my phone spotify pauses or stops, and when i hit the unlock button to wake it up (im not entering my password) spotify continues the song. 

Reply

Accepted Solutions
Marked as solution

Hey @ApricotQueen ,

 

Welcome to the Community! I hope you're doing fine.

 

There are some possible solutions in this thread

I recommend you to check out the answers to see if any of these suggestions may help you with your problem.

 

Let me know how it goes 🙂

View solution in original post

3 Replies
Marked as solution

Hey @ApricotQueen ,

 

Welcome to the Community! I hope you're doing fine.

 

There are some possible solutions in this thread

I recommend you to check out the answers to see if any of these suggestions may help you with your problem.

 

Let me know how it goes 🙂

This helped (: thank you!

No problem, @ApricotQueen !

Let me know if you need help with anything else 🙂

Suggested posts