My songs won't load?

[GraceM123]

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

[Daniel]

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues