Help Wizard

Step 1

NEXT STEP

Mysterious Connection

Solved!

Mysterious Connection

Plan

Premium

Country

 Canada

Device

LG G4

Operating System

Android

 

My Question or Issue

 Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly switch over to R&B music or obsecure EDM. I've seen that people have previously had this issue before and I've tried their solution. I've logged out everywhere and than logged back into the desktop and mobile app. That didn't work because it happened again. I changed my password to my spotify and my facebook account (since they're both connected) and than logged out again and relogged into the desktop and mobile app. Still no luck. This is incredibly frustating. 

Reply

Accepted Solutions
Marked as solution

Hey @splashoflife,

 

No need to panic, but it sounds like your account may be compromised. I'd follow the steps outlined in this article and reply back here if the issue still persists!

 

Hope this helps!

View solution in original post

1 Reply
Marked as solution

Hey @splashoflife,

 

No need to panic, but it sounds like your account may be compromised. I'd follow the steps outlined in this article and reply back here if the issue still persists!

 

Hope this helps!

Suggested posts