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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27942 Views
  • 59 replies
  • 23 likes
  • 27942 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870461 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870461 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24758 Views
  • 3 replies
  • 0 likes
  • 24758 Views
  • 3 replies
  • 0 likes

Spotify queue forcing portrait mode on Tab S9 FE

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab S9 FE I have a small issue regarding Spotify mobile on my Tab S9 FE. When I open the queue, it my screen rotates to portrait, so I have to pick up my tablet and rotate it every time I want to adjust th...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy Tab S9 FE   I have a small issue regarding Spotify mobile on my Tab S9 FE.  When I open the queue, it my screen rotates to portrait...
  • 8 Views
  • 0 replies
  • 0 likes
  • 8 Views
  • 0 replies
  • 0 likes

I can't leave a jam.

I joined a friend's Jam session on my phone, which worked as intended. I then tried to leave the Jam tapping the icon at the bottom left, then tapping "leave jam".Immediately, whenever my friend resumes the music, or changes songs, I'm forced to list...

  • Visitor
  • I joined a friend's Jam session on my phone, which worked as intended. I then tried to leave the Jam tapping the icon at the bottom left, then tapping "leave jam". Immediately, whenever my friend ...
  • 14 Views
  • 0 replies
  • 0 likes
  • 14 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Starts Playing Random Playlists When I Open the App When Connected to Car Bluetooth.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0)   My Question or Issue This issue started happening about a month ago, after an update. ...
  • rtr1421
  • Casual Listener
  • 545 Views
  • 13 replies
  • 2 likes
  • 545 Views
  • 13 replies
  • 2 likes

Ayuda alcanze el límite de descargas en modo offline

Alncanze el límite de dispositivos modo offline ya cerré sesión en todos lados y no me deja descargar música

  • Visitor
  • Alncanze el límite de dispositivos modo offline ya cerré sesión en todos lados y no me deja descargar música
  • 26 Views
  • 0 replies
  • 0 likes
  • 26 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album cover is really low quality

The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system : MIUI Global 12.0.9, Android 10 | Country : Poland...

  • Regular
  • The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system ...
  • Ayudame
  • Casual Listener
  • 1296 Views
  • 32 replies
  • 1 likes
  • 1296 Views
  • 32 replies
  • 1 likes

Superuser Contribution Spotify Unusable

PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6   My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...
  • Skyborg
  • Casual Listener
  • 149 Views
  • 4 replies
  • 0 likes
  • 149 Views
  • 4 replies
  • 0 likes

Is Car Mode officially gone!?

I cannot find Car Mode in my settings anywhere. I uninstalled and re-installed the app. Updated my phone and the app. Still no Car Mode available. I relied heavily on this feature as a professional driver. What makes it worse is that the app wont sta...

  • Visitor
  • I cannot find Car Mode in my settings anywhere. I uninstalled and re-installed the app. Updated my phone and the app. Still no Car Mode available. I relied heavily on this feature as a professional d...
  • Gurtgeezer
  • Newbie
  • 244 Views
  • 3 replies
  • 7 likes
  • 244 Views
  • 3 replies
  • 7 likes

no puedo descargar mis playlist

intento descargar mis playlist y me aparece un mensaje donde dice que alcancé el máximo de dispositivos en modo offline y no tengo ninguno con la función activada

  • Visitor
  • intento descargar mis playlist y me aparece un mensaje donde dice que alcancé el máximo de dispositivos en modo offline y no tengo ninguno con la función activada
  • 31 Views
  • 0 replies
  • 0 likes
  • 31 Views
  • 0 replies
  • 0 likes

Latest Update ( Samsung Galaxy s23 ultra )

PlanFree/PremiumCountry Device(e 8, Samsung GaOperating System(iOS 10, Android Oreo, Windows 10,etc.) Hey all, I got a notification to update my app this morning , I did it ( over WiFi ) and apparently it was 65 GB? Am I seeing this right? Does that ...

  • Newbie
  • Plan Free/Premium Country   Device (e 8, Samsung Ga Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hey all, I got a notification to update my app this morning , I ...
  • 35 Views
  • 0 replies
  • 0 likes
  • 35 Views
  • 0 replies
  • 0 likes

An advertisement has been playing for 13 min and I can't play anything else

The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't play any song or playlist. I tried to uninstall and ...

  • Visitor
  • The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't p...
  • 27 Views
  • 0 replies
  • 0 likes
  • 27 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android 4x2 widget is completely blank after the latest update.

It just changes background color with each song. If I stretch it by resizing I can see the placeholders for my playlists, but that's it. Reinstalling didn't help.

  • Regular
  • It just changes background color with each song. If I stretch it by resizing I can see the placeholders for my playlists, but that's it. Reinstalling didn't help.
  • Aliyy
  • Newbie
  • 335 Views
  • 12 replies
  • 0 likes
  • 335 Views
  • 12 replies
  • 0 likes

Superuser Contribution Android widget not working

PlanPremiumCountryChileDeviceSamsung S23 Ultra with One UI 6.1Operating SystemAndroid 14My Question or IssueThe widget is not working for me. I have a Samsung S23 Ultra with One UI 6.1 (the issue comes since One UI 6.0) and the Spotify version is 8.9...

  • Regular
  • Plan Premium Country Chile Device Samsung S23 Ultra with One UI 6.1 Operating System Android 14 My Question or Issue The widget is not working for me. I have a Samsung S23 Ultra with One UI ...
  • Eni
  • Moderator
  • 334 Views
  • 13 replies
  • 0 likes
  • 334 Views
  • 13 replies
  • 0 likes

Superuser Contribution "Add to Your Episodes" does not do anything

PlanFree/Premium DeviceSamsung Galaxy S10+ Operating System Android 12 My Question or IssueOn Android, if you follow the notification for a podcast and try to add it your episodes, the "Add to Your Episodes" does not do anything. It looks really novi...

  • Music Fan
  • Plan Free/Premium   Device Samsung Galaxy S10+   Operating System  Android 12   My Question or Issue On Android, if you follow the notification for a podcast and try to ...
  • Eni
  • Moderator
  • 298 Views
  • 8 replies
  • 0 likes
  • 298 Views
  • 8 replies
  • 0 likes

Repeat/Shuffle button not appearing as well as lyrics button on Alpine Android Car Infotainment

DeviceAlpine Android Car infotainmentOperating SystemAndroid My Question or IssuePreviously it used to work fine but for a few months now, the music player (main window/canvas) does not show the Repeat or Shuffle buttons. It also doesn’t show the lyr...

  • Newbie
  • Device Alpine Android Car infotainment Operating System Android   My Question or Issue Previously it used to work fine but for a few months now, the music player (main window/canvas) does ...
  • 37 Views
  • 0 replies
  • 0 likes
  • 37 Views
  • 0 replies
  • 0 likes

Superuser Contribution Jam session

Cant join each other's jam session invites tried send through various methods no luch

  • Visitor
  • Cant join each other's jam session invites tried send through various methods no luch
  • Novy
  • Moderator
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

What's new doesn't show new music anymore

When I have new music I know has released and can see it on my spotify it doesn't show up in what's new so i'm probably missing a lot of releases

  • Visitor
  • When I have new music I know has released and can see it on my spotify it doesn't show up in what's new so i'm probably missing a lot of releases
  • 23 Views
  • 0 replies
  • 0 likes
  • 23 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot download Spotify app on new Android phone

PlanPremiumCountryItaly DeviceMoto g32 Operating SystemAndroid 12 (I think) My Question or IssueI recently bought a new phone (moto g32, which apparently runs on Android 12), but in the google play store, the Spotify app displays "Your device isn't c...

  • Casual Listener
  • Plan Premium Country Italy  Device Moto g32  Operating System Android 12 (I think)    My Question or Issue I recently bought a new phone (moto g32, which apparently runs...
  • Bekm80
  • Visitor
  • 980 Views
  • 7 replies
  • 0 likes
  • Other
  • 980 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Missing buttons and icons

PlanPremiumCountrySlovakiaDeviceXiaomi Mi 11 LiteOperating SystemAndroid 12, MIUI 13.0.6 My Question or IssueThis happened to me a while ago. One day I opened the app and buttons and some icons were missing. I didn't care much because I knew where so...

  • Regular
  • Plan Premium Country Slovakia Device Xiaomi Mi 11 Lite Operating System Android 12, MIUI 13.0.6   My Question or Issue This happened to me a while ago. One day I opened the app and but...
  • nevzatyilmaz
  • Regular
  • 7193 Views
  • 31 replies
  • 2 likes
  • 7193 Views
  • 31 replies
  • 2 likes

The Spotify APP for Android SUCKS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 34 Views
  • 0 replies
  • 0 likes
  • 34 Views
  • 0 replies
  • 0 likes

Superuser Contribution Performance issues samsung galaxy s20 FE.

The app is REALLY slow whenever i try to search for songs, change songs and so on. Have tried to clear cache and data, deleted alot of playlists and downloaded songs and redownloading the app but nothing works. Please help me

  • Visitor
  • The app is REALLY slow whenever i try to search for songs, change songs and so on. Have tried to clear cache and data, deleted alot of playlists and downloaded songs and redownloading the app but no...
  • Eni
  • Moderator
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes