Spotify Community

MaKi86 · ‎2019-08-28

Can't search anything sinne more than one month, because spotyfy is offline all the time even though I'm in WIFI or mobile data.

Plan

Premium

Country

Germany

Device

Galaxy S8

Operating System

Android 9 pie

Noah · ‎2019-08-28

Thanks for reaching out. Welcome to the community!

First up, let's try a quick clean reinstallation of the app by following these steps. This usually helps with many ongoing issues like this.

Let me know how it goes. Have a great day :)

NoahRock Star 7

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Loxer · ‎2019-08-28

Hey @MaKi86, welcome to the Community.

Hope you're doing great!

It seems like the Offline mode is on.

Could you try going into Settings and turning off Offline Mode?

Keep me posted :)

LoxerRock Star 16

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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