No search possible

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No search possible

MaKi86
Visitor

Can't search anything sinne more than one month, because spotyfy is offline all the time even though I'm in WIFI or mobile data.

Plan

Premium

Country

Germany

Device

Galaxy S8

Operating System

Android 9 pie

 

 

Screenshot_20190828-072340_Spotify.jpg
2 Replies

Re: No search possible

Rock Star 7
Rock Star 7

Hey @MaKi86,

 

Thanks for reaching out. Welcome to the community!

 

First up, let's try a quick clean reinstallation of the app by following these steps. This usually helps with many ongoing issues like this.

 

Let me know how it goes. Have a great day :)

NoahRock Star 7
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Re: No search possible

Rock Star 16
Rock Star 16

Hey @MaKi86, welcome to the Community.

Hope you're doing great!

It seems like the Offline mode is on.

Could you try going into Settings and turning off Offline Mode?

 

Keep me posted :)

LoxerRock Star 16
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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