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Oops something went wrong message

Oops something went wrong message

Plan

Premium

Country

UK

Device

Samsung Galaxy S9 plus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Whenever I search for a song or artist I get an error message saying "oops something went wrong, try again later" .... but this has been happening for weeks!

Why am I paying for a service I cannot fully use?

 

Any help appreciated

 

Reply
1 Reply

Hey @LornaJ,

 

Thanks for reaching out! 

There could be different reasons why this is happening. Let's try several steps out:

  1. Do a clean reinstall as described here.  
  2. Restart device. 
  3. Log out and back in again.

Let us know how it goes 🙂 

PetyaModerator
 
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