I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't afford it.
i was billed on Saturday 16th 2016 and am not sure why?? I haven't been interested in having premium for a little while. Now usually I get a message saying we're sorry to see you go, but for some reason you took money from my account on Saturday, but not only that, I'm still on free. I only wish to use the free Spotify, I don't mind the ads. So why did you take money from my credit card for something I'm not receiving without authorisation. I also find it inconvenient how it is almost impossible to contact Spotify