Phone freezes when spotify player comes up

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Phone freezes when spotify player comes up

aaron_victor
Casual Listener
Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice if u could make an option to disable background image loading or limit the image size. Maybe its with my phone or slow internet.
Screenshot_2019-05-27-13-49-25.png
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Re: Phone freezes when spotify player comes up

aaron_victor
Casual Listener
Thank you, Peter for the support.
I update my app and that fixed the issue, I think the developers fixed that
issue.

Thank you
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Re: Phone freezes when spotify player comes up

Moderator
Moderator

Hey @aaron_victor.

 

Thanks for reaching out to us about this!

 

Do you mind trying a quick clean reinstall of the app on your phone? This can solve a lot of common issues users have.

 

If that doesn't work, do you mind switching to another network and seeing if the issue still occurs?

 

Keep us posted :)

PeterModerator
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Solution!

Re: Phone freezes when spotify player comes up

aaron_victor
Casual Listener
Thank you, Peter for the support.
I update my app and that fixed the issue, I think the developers fixed that
issue.

Thank you

Re: Phone freezes when spotify player comes up

Moderator
Moderator

Hey @aaron_victor.

 

Glad to hear it's all good now!

 

Hit us up if there's anything else ;)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
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