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Play/pause icon is hidden

Play/pause icon is hidden

 

Plan

Premium

Country

Russia

Device

Redmi note 9 pro

Operating System

Android 10

 

My Question or Issue

As you can see on the screenshot: play/pause icon is hidden as well as circle on the timeline progress bar

Screenshot_2021-02-27-19-44-52-964_com.spotify.music.jpg
Reply
2 Replies

Hey @TonySacred,

 

Thanks for reaching out about this in the Community!

 

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

 

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.

 

Keep us posted on how you get on with this.

 

Cheers.

AlexModerator
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Might be something to do with Android WebView, make sure it's up to date.

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