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Please help!

Please help!

I recently got a new phone and tried to download my play lists. It lets me download everything, and then the next time I go to open the app it says it will need to delete everything because i have reached the  maximum allowed devices.

 

I have logged in and click "remove all synced devices" and "log out everywhere" several times... each time the same issue happens.

 

I have tried clean installs and repeated downloads.

 

How is there now support directly from spotify....? I am going to have to cancel my account if this cannot be resolved.

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2 Replies

Can someone please tell me how I can contact spotify support directly? There is no way to do it other than community forums. I do not see how that is acceptable when you pay monthly for a product..

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
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