Previews

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Previews

AnnieA
Casual Listener

I have just upgraded my android phone and tried to start another premium profile. 

 

 

What is going on with this software! 

 

 

 

 

 

Plan

Free

 

Country

UK

 

 

Operating System

Android 

 

My Question or Issue

 

 

Problems 

Won't let me listen to full songs. The lay out has changed! I am just getting previews of everything. This is horrible. How do I change this? 

 

It won't let me upgrade to premium (I think) I have tried f to pay 3 times. But it lets ne download.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Previews

Loxer
Rock Star 17
Rock Star 17

Hey @AnnieA, welcome to the Community.

Hope you're doing great!

 

Spotify has done those changes for a more streamlined user experience on the free tier. You can read more about it in this support article 🙂

 

About the Premium you can pay it only on their website, not from the phone app.

Try subscribing to Premium using incognito mode or another internet connection.


Hope it helps! 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Solution!

Re: Previews

Loxer
Rock Star 17
Rock Star 17

Hey @AnnieA, welcome to the Community.

Hope you're doing great!

 

Spotify has done those changes for a more streamlined user experience on the free tier. You can read more about it in this support article 🙂

 

About the Premium you can pay it only on their website, not from the phone app.

Try subscribing to Premium using incognito mode or another internet connection.


Hope it helps! 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Previews

AnnieA
Casual Listener
so good! Thank you now I am all set. Much appreciated.
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