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I have just upgraded my android phone and tried to start another premium profile. 

 

 

What is going on with this software! 

 

 

 

 

 

Plan

Free

 

Country

UK

 

 

Operating System

Android 

 

My Question or Issue

 

 

Problems 

Won't let me listen to full songs. The lay out has changed! I am just getting previews of everything. This is horrible. How do I change this? 

 

It won't let me upgrade to premium (I think) I have tried f to pay 3 times. But it lets ne download.

Reply

Accepted Solutions
Marked as solution

Hey @AnnieA, welcome to the Community.

Hope you're doing great!

 

Spotify has done those changes for a more streamlined user experience on the free tier. You can read more about it in this support article 🙂

 

About the Premium you can pay it only on their website, not from the phone app.

Try subscribing to Premium using incognito mode or another internet connection.


Hope it helps! 🙂

View solution in original post

2 Replies
Marked as solution

Hey @AnnieA, welcome to the Community.

Hope you're doing great!

 

Spotify has done those changes for a more streamlined user experience on the free tier. You can read more about it in this support article 🙂

 

About the Premium you can pay it only on their website, not from the phone app.

Try subscribing to Premium using incognito mode or another internet connection.


Hope it helps! 🙂

so good! Thank you now I am all set. Much appreciated.

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