Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
(Samsung S 10 plus)
My Question or Issue
I own an Harman kardon enchant 800 which has an Chromecast Audio/Spotify Connect function.
It has worked rather flawlessly for the last couple of months. But since a couple of days ago the Spotify-music has been been distorted and/or laggy when I play with Spotify connect. This problem happens on both my phone, which is an android-phone, and my partners phone, which is an iPhone.
The funny thing is that I don't have a problem playing sound from other applications. They connect with "chromecast" without problem. So the speaker can't have any problems. It seems that the problem is concentrated to Spotify.
Does anybody know why this is? I've not had this problem before. I've already tried resetting the speaker.
Thanks in advance!
Solved! Go to Solution.
Hi, my husband fixed this problem by rebooting Chromecast in the Google Home app, I'm so happy!
Go to your Google Home app, then settings.
Click the three dots on the top right corner.
I hope it works for you too!