Help Wizard

Step 1

NEXT STEP

Problemas con bluetooth

Solved!

Problemas con bluetooth

 

Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloquearlo, se escucha de nuevo. 

Solamente me pasa.con Spotify, ya que al hablar por teléfono desde el coche, o al poner el reproductor del movil, no me pasa ésto.  Necesito ayuda!! Muchas gracias.

Reply

Accepted Solutions
Marked as solution

Hey @Kann.

 

Thanks for getting in touch! Hope it's okay if we reply in English.

 

We were experiencing an issue in the past where the music would stop. This issue should now be resolved. Could you try doing a quick reinstallation using these instructions?

 

Hope it helps. Let us know if you have further questions.

 

Have a nice day.

View solution in original post

1 Reply
Marked as solution

Hey @Kann.

 

Thanks for getting in touch! Hope it's okay if we reply in English.

 

We were experiencing an issue in the past where the music would stop. This issue should now be resolved. Could you try doing a quick reinstallation using these instructions?

 

Hope it helps. Let us know if you have further questions.

 

Have a nice day.

Suggested posts