Samsung S10 and galaxy buds. Touchpads not working

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Samsung S10 and galaxy buds. Touchpads not working

vinniemeatball
Casual Listener

Just recd s10 plus and galaxy buds.  For some reason the touchpads won't change track, pause, etc.  Work fine In other music apps.  

 

Anyone else have this problem and a possible fix ?

 

20 Replies

Re: Samsung S10 and galaxy buds. Touchpads not working

ShuttleZ
Newbie

What I have found is that if I open Spotify then manually hit play/pause, the buds work. Spotify is the only app that seems to behave this way as Play Music works normally. I also occasionally get Spotify crashing when using them. Don't have this problem with my Jabra Elite Active 65t .

Samsung Galaxy S10+ (Android 9) with Galaxy Buds (SM-R170)

Re: Samsung S10 and galaxy buds. Touchpads not working

J3tK
Casual Listener

Exactly the same problem and symptoms. 

Highlighted

Re: Samsung S10 and galaxy buds. Touchpads not working

Lmckay92
Visitor

I've had the same problem all other apps work but not Spotify randomly pauses and galaxy buds won't change song etc 

 

Samsung galaxy S10+ 

Re: Samsung S10 and galaxy buds. Touchpads not working

Scarlett_01
Regular

Cant not use skip feature when connected via bluetooth to the car. Once phone locks Spotify keeps stopping even if the songs have been downloaded

Re: Samsung S10 and galaxy buds. Touchpads not working

J3tK
Casual Listener
So it's probably an s10 problem not galaxy buds?

Re: Samsung S10 and galaxy buds. Touchpads not working

4ER
Visitor

Currently, you can use touchpads function on Galaxy Buds on Spotify as steps below:

 

1. Turn on Spotify - play any song

2. Launch Samsung music - play any song and used all function touchpads with Galaxy Buds. ( Spotify stopped)

3. Play the song on Spotify again

4. Try again touchpads function 

 

Have fun ! :)

 

Re: Samsung S10 and galaxy buds. Touchpads not working

McRae
Casual Listener

The problem is Spotify . Since their latest update there is problem with change tracks

on Bluetooth devices, cars, headsets etc.

I have S9 with the same problem. 

Can't change, pause tracks on my headset or in my car.

Re: Samsung S10 and galaxy buds. Touchpads not working

Scarlett_01
Regular

Other music apps work fine just not spotify in the car

Re: Samsung S10 and galaxy buds. Touchpads not working

adamko10
Visitor

I have had the exact same problem. I found out it was because I had set my spotify app to go to sleep when "not in use". This is why it worked only for a few seconds after I manually pressed play/pause. Go into your phone's settings. Go to Device care and tap on the battery settings. From there find the Spotify app among all your other apps and once you tap on it you will get some information about battery usage. The very last item should say "Put app to sleep". You want to make sure this is off. Hope this helps, it worked for me. 

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