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This occurs in the latest update.
Issue: when rebooting the phone spotify data is lost.
After rebooting my phone.
#1 log into Spotify again
#2 must move location of storage back to external sd card.
#3 must select music to be stored for offline use again
It is extremely annoying because it takes a long to to download again.
Analysis of problem
It appear on reboot Spotify service starts and doesn't find the SD card because it takes 20sec to 5 minutes to prepare the external sd card for use even though I use a super fast Samsung class 10 sd in my phone.
The large size of my sd and the fact Spotify makes thousands of small files to save the downloaded content makes the initialization of the SD much slower to worsen the issue
It appears Spotify fails to find the SD while in preparation mode and defaults to internal storage and is stuck there.
As login is required to change storage to external sd the old data is just left there.
Old version of Spotify didn't have this issue if I didn't open Spotify until the external SD card was ready.
It seems to be fixed on the latest beta (version 220.127.116.116) for me.
I'm able to reboot my phone without any issues.
If you are not a beta tester, you can download the latest beta version from apk mirror.
This worked for me. How can we pin this answer to the top of this feed?
Since moving to GP I have no regrets. It works great! Also, in thinking about it, since Spotify doesn't make any money I figure it's better to stick with Google (or Apple) since they can afford to figure out this streaming music business. I don't want to invest a lot of time in Spotify only to have them vanish at some point.
Any update on this?
Not yet, it just happened to me again right now.
This has been happening to me too.
FFS this is 2016 and I pay to have all my downloads stay on my phone.
Holy smokes guys you broke this on v5.3.0.xxx
and its been broken ever since we are on v18.104.22.1688 armV7 still broken.
i am going to put my phone in developer mode next week and combine my SD card and internal storage and see if that solves it.
but 5 months with a broken application is completely neglectful wish i never paid for a 2 year subscription because as I see it you owe me $9 x 5 months now.
BTW you have cost me over $100 in data on my home internet as spotify has downloaded mad amounts of data now on my wifi for just over 1000 songs.
just look at this month another 50GB on my WIFI and to boot lots on my LTE data too.
When will you fix this and your answer from 5 months ago "SOON we are on it" isn't good enough is it?
I actually found a workaround SOLUTION see
same exaxt issue, losing sdcard files after reboot. with or without encryption on sdcard
samsung s7 (930u) - no bloat.
Yeap, it's still broken.
And I won't mess with my SD card in this workaround. It's unacceptable. I can't believe that they are so incompetent that they can't fix this.
After that and the "killing your SSD" thing I'll just switch to another service.
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