Sapchat Sharing missing link

[Myboyblu08]

Plan

Premium

Country

USA

Device

Pixel 9 pro

Operating System

Android 16

My Question or Issue

Recently sharing to Snapchat with an animated background causes the link to be lost. If you try and share a track to Snapchat, the animated background is displayed and the link is not so there's no mention of what song you're actually sharing. If you switch to a solid color or gradient background the link shows up. I'm reporting to Snapchat as well in case it's on their end.

[OscarDC]

Hey @Myboyblu08,

Thank you for reaching to the Community about this.

To start investigating this issue, would you mind  confirming if you've already performed a clean reinstall of the app? If not, we'd recommend following the steps mentioned in this article. This step is frequently ignored, but it can assist in eliminating any cache that may be causing trouble.

If the issue persists, since we couldn't replicate the behavior on our end, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

We'll be on the lookout.