Songs deleted

[neocero]

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that?

I'm not entirely sure if it's cause of the update, but I updated the app yesterday and right now it's downloading a bunch of songs, that I already had, again.

[Erika]

Hey @neocero and welcome to our Community!

That's not cool. Please follow the steps here:

• Log in to your account page on our website and click Offline devices in the menu on the left.

• Click REMOVE ALL DEVICES.

• Reinstall the app with the steps here.

• Save your offline tracks again.

Does that help at all? Keep us posted 🙂