Spotify App for Android TV doesn't work

[altuco]

Plan

Premium

Country

Argentina

Device

Philips Full HD Android TV

Operating System

Android TV

My Question or Issue

The Spotify app for Android TV is not working. Songs play for 8 seconds without sound and then skip to the next song, again without sound. Other apps on the TV work fine. I cleared the cache, uninstalled the app, reinstalled it, and rebooted the TV, but nothing worked.

[Tianes_]

Plan

Premium

Device

LG TV QNED85T3A

Operating System

webOS24 / 9.2.2-1709

My Question or Issue

As encountered on Apple TVs, Samsung TVs, and Other Android TVs, this same issue persists on the WebOS client.

No audio or even video will play when a track is set to play, however the playhead moves for a few seconds, until it eventually auto-skips, leading to the same behaviour.

This seems to have gotten fixed on a multitude of other devices, however the webOS store version of the Spotify app remains unchanged since 13/12/2023 (Version 2.0.34)

EDIT: Seemingly this behaviour has started happening to the rest of the media played on the TV afterwards, outside of the Spotify app, with the only fix I could discover being turning the TV off, unplugging its power, waiting a few minutes, then re-plugging it.

As of right now I am unsure if this device-wide issue has been influenced or caused by the spotify app, or if it stems from elsewhere.

[Jantubber]

No it is not fixed. What am I doing wrong? I deleted the app; disconnect internet; reboot TV; install Spotify app. Problem is still there. 

Is there another solution or what am I missing?

[#4]

I have no sound on Spotify through my TV. Any help out there?

[CandidLady]

Spotify finally works!! Every few months I try Spotify on my Samsung TV. I’ve had the TV for at least 2 years and Spotify app has never worked. But a miracle has occurred because it is working just fine today!! No idea what changed. Hoped it stays fixed!!

[bockolomew]

I am very late to seeing this but I do believe it’s a Spotify problem and not my TV. It’s the same exact issue everyone else has so I don’t know why you think my suggestion doesn’t belong.I’m admittedly not the most technologically knowledgeable and I don’t know what exactly about my temporary fix explains what’s wrong but I can promise you it’s only Spotify that I have an issue with. I have to reset my network every single time I want to use the app on the TV but I can use literally everything else just fine. I do agree the suggestion to just use what worked for me is very **bleep** as well because this should just be fixed by Spotify and not amateur attempts at patching the problem by people like me but I just wanted to share what worked for me (temporarily) in case someone else could use the same method. And please I’m not a man 😭😭😭  If you do think it’s just my TV, how would you know? Would I have this issue on other apps to be able to tell? because I only have this problem with Spotify so I’d like to know if I need to get a new TV. 

[bockolomew]

Tried the app on my Onn TV last night and it’s not fixed for me. Same issue as before. Same attempt at loopholing the issue as before. Literally nothing has changed since I commented on here in November. Is it working correctly for everyone else now? 

[justalittlegirl]

I’ve had the same issue for the past few weeks. The first song I select plays as it should, but everything that comes after plays on mute. In addition to that the app will also skip songs and become unresponsive (nothing happens when clicking anywhere). Tried everything in this thread including updating the tv, reinstalling the app and changing the sound input (tried all audio settings available). Also tried disabling IPv6 according to suggestions in another thread, no change.
Spotify version: 2.0.34 (no available updates in LG content store since 13/12/2023)

LG version: 06.10.65