Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify App will not start on Infuse 4G

Spotify App will not start on Infuse 4G

I have a Samsung Infuse 4G and I just signed up for Premium service.  So far, this app does not work on my Infuse 4G so I'm not receiving any mobile service.

Until I get a new phone, can't enjoy all premium features...

Reply
2 Replies

Hello!

 

Try:

  1. Deleting the cache (Settings, swipe all the way down to delete cache and saved data)
  2. Do a complete reinstall (clean install)

Let me know if this works 🙂

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

If you still have problems after that, could you confirm which android OS you are running, spotify version (from spotify settings screen near the bottom) and clarify what doesn't work exactly, thanks.

Suggested posts