I have the same Problem on my Galaxy Tab 3. It occured since the last update a few days ago.
I have the same issue as OP. Each time the ad pops up for a free 30 minutes without ads, the app locks up, giving the same display as the OP. Stopping and restarting the app does nothing, it comes back up frozen, dispalying that black screen.
My phone is a Samsung Galaxy S7 (SM-G930V) running Android 7.0. The Spotify app is version 18.104.22.1687.
This has been going on for weeks now, I see it posted all over various tech boards. This bug makes the app unusable, since I have to power the device off and restart it. Let's go, Spotify. Get this darn bug fixed for crying out loud.
Thank you for the suggestion, can you tell me how to uninstall the update?
Same problem here, device is a Xiaomi Redmi 3S with Android 6.0.1.
I've been battling this problem for at least 2 months now. Ads are fine. Ads that lock up the app are not. Only solution I've found so far is to restart the phone. iOS. Has happened on a 6, and now a 7-Plus. These issues seem very old, judging by the forums. Can Spotify not get it right?
months later, never went away
destroys the experience for me when music just goes dead
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…