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Plan
Premium
Country
United States
Device
Pixel 3A
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
If I'm the Owner/Admin/Leader of a Spotify Premium Family Plan, is this going to be more steps than just canceling and moving over stuff? Ouch.
Hey @acfiedler32,
Thanks for getting back to us 🙂
In case you manage Premium for Family subscription, you can first cancel the subscription on the old account. Then you can give these steps a go and invite the members to the new subscription. There is no option to transfer the members.
Hope this helps. We'll be right here if you have any further questions.
I'm having the exact same problem. Works fine when logged out. But as soon as I log in I'm getting the exact same error "something went wrong. Have a another try" when visiting certain podcasts. I'm also the family plan holder and before I move everything to a new account I'd rather quit Spotify completely and move to Apple Music.
Log-in/log-out, clear cache, reinstall, all tried, but still the same.
Hi there @koivo,
Thanks for the post.
Can you send us the URI's/ Links to some of the podcasts that don't work for you. Also, let us know what device this is happening on, or if it's true for all your devices.
Some podcasts are not available in every country and this might be the reason you're unable to play them. We'll check this on our end 🙂
Cheers.
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