Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Ok, so here goes.
I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continue to pay $120 a year for something that doesn't work right?
I have a Samsung Galaxy S6 Edge- just bought in October. When I tried to use Spotify, the volume was inaudible on my bluetooth speakers. So I downloaded a volume booster called Speaker Boost Pro. The thing is, it works fine for bluetooth audio (I can hear the clicks of my phone over the speakers as I navigate thru the apps) and it works fine with Soundcloud. It doesn't work properly with Spotify. Here's what happens:
Starting a song with the Speaker Boot will work, as long as I DON'T change the song. Then the volume reverts back to inaudible levels. Also, the volume will randomly drop, even when I don't change the currently playing song to a new one. Then I can't get the volume booster to work, unless I restart the phone and then reopen my Bluetooth connection and reopen Spotify again. This takes a couple of minutes and is aggravating. So my questions are:
What is the official line on using Spotify with volume booster apps (specifically Speaker Boost Pro for Android)?
Why does it seem to work for my phone and other music players, but not Spotify?
I've tried uninstalling Spotify, and then reinstalling the newest version, the older versions from APK 2.8 (I think?), tried uninstalling the volume booster and just playing Spotify without it (back to square one, an it produced predictable low volume), then reinstalled the volume booster (same headaches).
I read turning the EQ off might help, but when I go to the settings, it's not readily apparent to me where the on/off switch is for the EQ. It says "Equalizer" and "Open the control panel" then I get a notice that I should disable it if I experience difficulties, but how? I looked at Sound effects panel, everything's OFF. Back to the main eq screen, it says "Normal" but there's no "disable" function? Clicked on the "details button and nothing there that says "turn me off".
I also noticed that even though I installed the earlier version, it looks like Spotify updated itself to version 4.3, rendering that fix useless.
I'm trying really hard here, but I'm about to give up and cancel my premium subscription. I've attached the APK that I tried to revert to if anyone is interested. Also the Speaker Boost app I am using (the only one that seemed to work for my phone) is at the Google Play store here: https://play.google.com/store/apps/details?id=mobi.omegacentauri.SpeakerBoost&hl=en
Any thoughts?
Solved! Go to Solution.
The only definitive answer that I can offer is that Spotify personnel never provide any help or support on this Android subsection of the forum. (They do intervene on the Apple subsection though....)
Regarding your problem, there are occasionally issues that occur due to the specific modifications of Android OS that the device companies install. Example: LG does not permit use of the equalizer function at all in Spotify on some models. And this is due to LG disabling it, not Spotify.
Reason for stating this is that it does sound like something specific to your device (bluetooth inauadible without the speaker boost app, audible only for one track with speaker boost).
I can only suggest:
1. In the Spotify settings, disable the 'Normalize Volume' slider.
2. Try another speaker boost app. There are third party equalizer apps that work with Spotify that also have volume boost functions ( I tried a few on my LG G3)
Good luck.
The app I use is called Speaker Boost
https://play.google.com/store/apps/details?id=mobi.omegacentauri.SpeakerBoost&hl=en
As described in my post above, it is quirky on my phone and I also installed another app that force stops it and restarts it whenever I turn off Bluetooth and restart Bluetooth. It's a workaround for me, but I am able to blast the music loud this way- I can get a good volume boost at 27% with the Speaker Boost app- it is the only one that I found continued success with, so give it a try and let me know if it works for you
Still waiting for ANY reply whatsoever.
Do people from Spotify even read these boards?
The only definitive answer that I can offer is that Spotify personnel never provide any help or support on this Android subsection of the forum. (They do intervene on the Apple subsection though....)
Regarding your problem, there are occasionally issues that occur due to the specific modifications of Android OS that the device companies install. Example: LG does not permit use of the equalizer function at all in Spotify on some models. And this is due to LG disabling it, not Spotify.
Reason for stating this is that it does sound like something specific to your device (bluetooth inauadible without the speaker boost app, audible only for one track with speaker boost).
I can only suggest:
1. In the Spotify settings, disable the 'Normalize Volume' slider.
2. Try another speaker boost app. There are third party equalizer apps that work with Spotify that also have volume boost functions ( I tried a few on my LG G3)
Good luck.
Thanks for replying.
I've tried going even farther back to version 2.5.
The sound is what I expect from a brand new phone now, you can hear it and with the volume boost app, it is all good.
Now my question is, since I know that Spotify is going to try to update this currently working version to the newer crap one- how do I stop this from happening on my phone which is NOT rooted?
I also note that in this earlier version 2.5, I am not able to download and play some local files while others will play. Is there a workaround for this?
It's not critical, as I am much happier with the volume in the old 2.5 and am willing to sacrifice the fact that I am mising out on other songs I have downloaded on my laptop..but it would still be nice to be able to play everything in my library on my phone while offline
Okay so I found out that you can stop the Google Play apps from auto updating in THEIR settings, not the Spotify settings.
As it stands now, I have a retro version of Spotify installed (2.5) and had to go into the Google Play store and set my phone to NOT auto update its apps.
The volume is good now, but that could change. I thought I'd fixed it and then it reverted without me doing anything.
Hopefully this works for a while, I'll update later.
Merry Christmas!
I don't think if I've successfully gotten the issue where I want it- but at least the volume is audible using this method for Samsung Galaxy S6 Edge:
Retro version of Spotify (2.5)
*(after installing this early version of Spotify, you should go into Google Play Store settings and set the Auto-Update feature to OFF for your phone)
Speaker Boost App
Would still like to know how I can get more volume out of the phone without rooting it
Well, the experiment is over and I've cancelled my Spotify Premium membership.
Lack of customer support plus the fact that Spotify is "spotty" at best on my phone made the decision easy.
I'm not paying for something that doesn't work.
Bye
Okay, I am back ready to eat my crow, and possibly help somebody else out there.
I have signed back up to Spotify, after figuring a few things out.
First of all the problem was not exclusively Spotify, it also has something to do with my Bluetooth on my phone.
For some reason, if you can control the Bluetooth, then even though the volume still drops, you can manage the volume easier.
Before, I was doing all kinds of steps to restore the volume to preferable listening levels, I will outline those steps in a minute.
But after much trial and error, I figured out that it was the Bluetooth that was also culpable in this problem.
So I started researching more on Bluetooth solutions, and I believe I've come up with a workaround (for me).
You'll have to experiment with this Bluetooth app and see if you can get it to make your life easier.
Anyways, here's what I was doing before:
The app I use is called Speaker Boost
https://play.google.com/store/apps/details?id=mobi.omegacentauri.SpeakerBoost&hl=en
As described in my post above, it is quirky on my phone and I also installed another app that force stops it and restarts it whenever I turn off Bluetooth and restart Bluetooth. It's a workaround for me, but I am able to blast the music loud this way- I can get a good volume boost at 27% with the Speaker Boost app- it is the only one that I found continued success with, so give it a try and let me know if it works for you
Fixed it on my samsung with opening equalizer in spotify and turned off surround and tube amplifier pro adaptation. Now i finally got higher volume on Spotify.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…