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Plan
Premium
Country
France
Device
Honor 8
My Question or Issue
When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day, i have the same problem. I have uninstall spotify 3 times during 3 different days, the same problem occurs every morning.
Solved! Go to Solution.
Try deleting hte app and doing a restart on the phone. then redownload and do another restart. That should help! lemme know
It sounds like a problem with your device. Have you checked to see if the OS needs to be updated? Other option is to do a reset on the device to see if that fixes the problem.
My OS is updated. Isn't there an other way than reset my phone?
Try deleting hte app and doing a restart on the phone. then redownload and do another restart. That should help! lemme know
It works for almost one day for the moment we will see. Thank you for the help !
Spotify just made an update to the app, the problem is solved 🙂
it's not, so unstable these days and getting worst every update. Im going to unsubscribe I just want to play music with my **bleep** phone, I dunno how hard can that be.
Idk for me i had this morning the same problem, i've made the update and it work without i needed to uninstall the app
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…