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Spotify doesnt connect to Alexa.

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Re: Spotify doesnt connect to Alexa.

djb8000000
Regular

I didnt transfer the albums. I found a few of them again and saved them again.

They work if you go to the 'find album' option in the menu with the 3 dots at the top. Also they play if you save the album as a playlist, just not as a saved album.

Re: Spotify doesnt connect to Alexa.

IacoMaic
Casual Listener

Hi all, I've been havin issues as well in the past while trying to connect Spotify to Alexa and controlling it via app/desktop.

 

In the Android app, I was getting stuck at the "connecting" phase: in order to get it to work I had to unlink and re-link my Spotify account in the Alexa app. On the other hand, it was working flawlessly from the desktop version of Spotify.

 

At some point it stopped working on desktop as well and I tried every suggestion found in this forum/reddit/etc. (unlink & re-link, uninstall & install again, reset modem, ...) except one last thing that I tried and did work:

  1. Open the Spotify app (referring to Android)
  2. Open the listed devices tab (not sure about the English name, it's the icon in the bottom left on the reproduction page.
  3. Tap the 3 dots on the right of the Echo device you're trying to connect to and select "forget device".
  4. Tell Alexa "Spotify connect": Echo should appear again in your device list and connect succesfully

Re: Spotify doesnt connect to Alexa.

djb8000000
Regular

Thanks IacoMaic. I can now connect to Alexa after starting another account. The problem is now playing saved albums through Alexa. Are you using Android and can you play a saved album (playlists work) when connected to Alexa ?

Re: Spotify doesnt connect to Alexa.

IacoMaic
Casual Listener
Yes, everything works fine for me now: by voice commands and by using my Android phone or laptop to select songs, on both playlists and albums

Re: Spotify doesnt connect to Alexa.

djb8000000
Regular

It must be a problem with my Samsung S10 as I have a cheap Lenovo tablet that I just tried with my new spotify account and it works fine.

 

Re: Spotify doesnt connect to Alexa.

OneByBoo
Rock Star 19
Rock Star 19

Hi @djb8000000,

 

Can you make sure your device is fully updated ?

 

Thanks for your patience and cooperation 🙂

OneByBooRock Star 19
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Re: Spotify doesnt connect to Alexa.

djb8000000
Regular

All devices are the latest version.

 

Re: Spotify doesnt connect to Alexa.

Petya
Community Legend

Hey there @djb8000000,

 

Thanks for confirming! 

 

Can you also tell us if this issue only happens with Alexa or also with other Connect devices?  

 

Keep us posted!

PetyaModerator
 
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