Announcements

Help Wizard

Step 1

NEXT STEP

Spotify freezes phone while using remote function

Spotify freezes phone while using remote function

Plan

Premium

Country

Germany

Device

Samsung Galaxy S7 Edge

Operating System

Android 8.0

 

My Question or Issue

Whenever I try to use the remote function, to control Spotify on my PC with my phone, it'll eventually freeze completely. Not just the app but the entire phone. Today I was forced to actually hard reset my phone.

This exclusivly happens with Spotify, no other app manages to slow my phone to a grinding halt.

This has been an issue for well over 2 years now.

 

I already tried the troubleshooting steps multiple times, with no success.

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random