Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify not playing through Google Cast

Spotify not playing through Google Cast

As of this morning I cannot connect Spotify to my Google home speaker. Other apps connect fine but Spotify won't. I've tried clearing the cache on Spotify, restarting both my android phone and the speaker. Spotify and Google Home are both up to date according to Google Play.
Reply
1 Reply

Hey there @surbijon,

Thanks for reaching out on the Community & kudos for the troubleshooting you've tried so far 🙂

Just to make sure we cover all bases, could you try re-linking the Google Home device to your Spotify account? You can do so by following these steps:

 

  1. In the Google Home app, tap Account in the top-right.
  2. Tap Settings.
  3. Under services, tap Music.
  4. Tap UNLINK.
  5. Restart the app.
  6. Link the Spotify account again.

It also worth giving your router a restart to if it makes any difference. If possible, it would great if you could give another internet connection a shot as well.

 

Should the issue persist, could you let us know if you're seeing any specific error messages? Feel free to send us a photo or video showing how things look from your end when you try to connect to the speaker.

Hope this helps & let us know how you get on!

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts