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Spotify plays random music

Spotify plays random music

Plan

Premium Family

Country

Germani

Device

Samsung Galaxy A6

Operating System

Android 10

Spotify 

8.5.96.936

 

My Question or Issue

Hi, since some day as I open the App Spotify starts to play random music. And if I start to play some song, then after some second it stop to play it and starts to play something else. 

I have tried to do a clean reinstall + log off all the devices + bluetooth is off + auto-play off + notifications off + change my password but nothing change.

Please provide support because is not usable at all.

Thanks

Ilaria

 

Reply
1 Reply

Hi @ilaria83,

 

Thanks for posting in the Spotify Community!

 

If you notice suspicious activity on your Spotify account, I highly recommend following all the steps provided in this support article to secure your account.

 

I also highly recommend reading this support article regarding measures you can take to protect your Spotify account.

 

Let me know if you have any other questions, and have a good day!

TreyAnastasioSpotify Star
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Note: I'm not a Spotify employee.

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