Spotify "Favorite Songs" Not Syncing Between Devices

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Spotify "Favorite Songs" Not Syncing Between Devices

ab_f8zbjo-brz
Casual Listener

None of the below information is required. However, the more you providrfge the easier it will be for us to try and help.

Plan

Free

Country

 United States

Device

PC Laptop, Android Phones

Operating System

Android

 

My Question or Issue

 Most of my songs I have liked on both my laptop and phone were able to sync and be available on both devices. One of the albums I had liked had shown up in "Favorite Songs" in both devices until one day they disappeared from my "Favorite Songs" only on my phone. These songs still remained in "Favorite Songs" on my laptop but were not showing up or playing from the playlist on my phone. I was confused since other songs from the same artist were able to be liked and synced between both devices. I went to that same album on my phone to check if it was accidentally unliked. It showed as "liked" but still wasnt in "Favorite Songs" on my phone. I tried unliking the album and liking it again to see if it would show up in "Favorite Songs" on my phone, restarting my phone, uninstalling then reinstalling spotify, logging in and out, and clearing data for spotify on my phone settings. Nothing fixed the problem. It has been like this for weeks. I had unliked then liked this particular album accidentally from my laptop, this problem started after that. The album had shown up on my laptop but not on my phones "Favorite songs". This is an issue with a few other songs as well. Please reach out if you have another solution!! Thank you:)

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Solution!

Re: Spotify "Favorite Songs" Not Syncing Between Devices

SergioDavid
Roadie

Hey @ab_f8zbjo-brz, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

 

Logging out and back in should have helped. Just to be sure, when you reinstalled, did you follow the steps listed here?

 

Also, does the issue persist if you log into a different device than the ones you usually log into?

 

Let us know how it goes.

View solution in original post

Solution!

Re: Spotify "Favorite Songs" Not Syncing Between Devices

ab_f8zbjo-brz
Casual Listener

Update: I fixed the problem! Earlier logging in and out hadn't worked, but for some reason it did today with unliking the album, logging out, and individually liking each song from that album. Thanks for the help!

 

View solution in original post

3 Replies
Highlighted
Solution!

Re: Spotify "Favorite Songs" Not Syncing Between Devices

SergioDavid
Roadie

Hey @ab_f8zbjo-brz, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

 

Logging out and back in should have helped. Just to be sure, when you reinstalled, did you follow the steps listed here?

 

Also, does the issue persist if you log into a different device than the ones you usually log into?

 

Let us know how it goes.

View solution in original post

Re: Spotify "Favorite Songs" Not Syncing Between Devices

ab_f8zbjo-brz
Casual Listener

Yes, when I reinstalled I followed the steps below. The problem still occurs but it does on my spotify account on both phone devices. The problem doesn't happen on the laptop.

 

Solution!

Re: Spotify "Favorite Songs" Not Syncing Between Devices

ab_f8zbjo-brz
Casual Listener

Update: I fixed the problem! Earlier logging in and out hadn't worked, but for some reason it did today with unliking the album, logging out, and individually liking each song from that album. Thanks for the help!

 

View solution in original post

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