Spotify will not start - android

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Spotify will not start - android

2112ken
Regular

Plan:Premium Family

Country:           Australia

Device:              Samsung Note 3

Operating System: Android 5.0

 

My Question or Issue

Spotify does not open. Just get a black screen for a few seconds then it closes.

 

I have tried the following but it still does not open.

  • Clear Cache
  • Clear Data
  • Uninstall then reinstall
  • Reboot phone

I need this fixed ASAPP.

1 Reply

Re: Spotify will not start - android

SisterSkaoi
Newbie

I'm having the same issue since the latest update. I'm also on a Samsung Galaxy Note 3, with Android 5.0.

Same troubleshooting steps taken; since the reinstall the app hasn't even opened far enough to let me log in. I get a black screen with a grey "search" style box at the top, then the app crashes back to home screen.

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